When changing the status from 'Active' to 'Inactive', I noticed that the program and the broker's name disappears. When they need to reactivate the file, they can't find the client's name under their name. |
By default, when a client or family's status is set to inactive in CASIS, the relationships to programs and caseworkers/brokers are ended at the same time. Additionally, the search functions in CASIS only return caseworker and program information that is active.
Fortunately, CASIS provides the ability to include past program enrolment and caseworker associations in the search results.
None.
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